Integrated Ecommerce Solutions

 
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Frequently Asked Questions

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Issue: Invalid Vendor ID error is returned from the Paypal PayflowPro gateway even though the password and other login information in the Credit Card Advantage Setup is correct

Cause:  There may be IP address restriction in place on your PayPal PayFlowPro account

Resolution:

1. Log into Manager.Paypal.com

2. Go to Account Administration -> Manage Security -> Allowed ID Addresses

3. Enter the external IP of your network

4. Test the transaction again.

Note: If you cannot login to Paypal Manager, contact Paypal to have them change the setting. (May take up to an hour for setting to apply)

For further assistance, submit a Support Request or call us at (909) 482-4701

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