Efficient E-Payment Processing for Enhanced Customer Service

With CRM Charge, you will shorten the order processing cycle and increase responsiveness to customer demands by extending access of the payment function to key personnel. CRM Charge equips sales and customer service personnel with the ability to pre-authorize and charge electronic payments directly from within Microsoft CRM. Faster approval times and automatic data transfer enhance your CRM capabilities and ensure payment, order, and customer information is accurate and up-to-date.

With detailed and complete customer information available to all departments, you can immediately retrieve and utilize customer insights from detailed order and payment information. Supply all members of your organization with the information necessary to deliver consistent customer service and ensure a high level of customer satisfaction.

Nodus CRM Charge comes with the advanced security features split key control management and audit trail for meeting PCI compliance requirements.

CRM Charge Product Features:
Real-Time Verification: Verifies credit card payments in real-time directly from Microsoft Dynamics CRM
Batch Mode Verification: Saves credit card transactions in a batch for later verification
Complete Multi-User Capability: Allow sales & customer service personnel the ability to process e-payments
Address & Zip Code Verification: Allows your company to enforce correct address and zip code verification
Detailed Reporting: Enables you to query and generate a list of credit card transactions reports
Level 2 & 3 Verification: Submit to payment gateway / processor for Level 2 & 3 verification
Open Architecture: Support multiple payment gateways and processors
Secured Transactions: Credit Card and Account Numbers are properly encrypted and displayed in masked values.
Customer Inquiry: Ability to search for current or historical payment transactions for specific customer
Save Payment Receipt in PDF: Able to save payment receipt in PDF format
Multiple Credit Cards Storage: Ability to create and store credit card and eCheck entries for reuse purposes
Support Multiple CRM Sales Document Types: Support all Quotes, Orders, Invoices document types
Advanced Security Features: Split-Keys Control Management & Audit Trail for meeting PCI Compliance requirements.
End of Day Procedures: Ability to run settlement automatically on the daily basis
Transaction Reversal: Support payment reversal for Cancelation or Deletion of CRM Documents
And Many More!

Start verifying credit card information from Microsoft Dynamics CRM today. Tight integration with multiple payment gateways, processors, and back office environments delivers flexible, reliable credit card processing from your first transaction on!

For more information - Contact Nodus or call us directly at: (909) 482-4701.

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