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What Great Plains documents are supported by eStore Solution Stack?
The Current release of eStore Solution Stack provides objects for SOP, Inventory, Cash Receipts, Purchase Orders and Customer Maintenance.
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How can we access information from other modules not supported by eStore Solution Stack?
eStore Business Objects include a DataSet object, which can be configured to access any eConnect XML Document. In addition you can use the same DataSet object to get information from custom tables defined in Great Plains database.
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Can I process Credit Cards, eChecks, and ACH using eStore Solution Stack?
YES! eStore Solution Stack has built-in support for processing electronic payments. Using our transaction server you can process credit cards, eChecks and ACH transactions through variety of payment gateways. The approved transactions are added as payment lines to new or existing SOP transaction and carried over to Great Plains.
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What if we want to pre-authorize credit cards from the web site, and charge them later upon shipment?
When processing pre-authorizations through the eStore Solution Stack, the payment information is saved in Nodus-specific tables. No payment lines are created for the associated order or invoice. When the shipping department is ready to fulfill the order they use Credit Card Advantage to charge the credit card. This automatically creates the payment line and sets the amount received.
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What happens if the internet connection for the web store goes down?
eStore Solution Stack comes with a disconnected queuing mode. It will store transactions off-line and process them automatically when an internet connection becomes available.
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