Visit Apycom DHTML Menu for more info.


Home
|

Contact
|

Site Map
|






Knowledge Base
F.A.Q.s
Documentation


Frequently Asked Questions - Upgrading from CCP to CCA

The following questions identify specific concerns you might have while upgrading from CCP-ICVerify to Credit Card Advantage. Explore the links below to learn more.


UPGRADING from CCP-ICVerify to CCA

What benefits will my company realize in upgrading to Credit Card Advantage?

Will Credit Card Advantage let me process credit cards from our homepage?

What is a "Secure Internet Gatway," and do I need one?

What verification engine replaces ICVerify?

Will I have to change my processor to use Credit Card Advantage?

Can I maintain my credit card history from CCP-ICVerify?

How fast is the install process of Credit Card Advantage?

Will Credit Card Advantage require extensive training time?

How fast can my company verify credit cards with CCA vs the old CCP version?

Will Credit Card Advantage support back-orders and multiple shipments?

Does Credit Card Advantage support Encore's Recurring Contract Billing Module?





MIGRATION

I bought a Migration Key and went to the website to download it, but can't find the product.

What should I do before I do migration?

What version of CCP-ICVerify do we need to be able to do migration?

How do I do migration?

Do I need to unistall CCP-ICVerify before installing Credit Card Advantage?






What benefits will my company realize in upgrading to Credit Card Advantage?

Here's a few of the most common benefits, all specifics are here:

  • Real-time Authorizations and Processing
  • Reduced workflows and internal processes
  • Robust reporting by credit card type (AMEX, Visa, etc.) for bank reconciliation
  • Multiple merchant accounts
  • Customer records can now store multiple credit card brands, numbers, etc.
  • CCA supports multiple payment types (credit card, electronic checks, ACH)
  • CCA supports partially fulfilled orders and back orders
  • Supports eOrder, eCommerce, and eConnect

Return to Top




Will CCA let me process credit cards from our homepage?

YES! With the addition of eStore Advantage (an upgrade for CCA customers) you can process credit cards, web orders, and more with your company's homepage. View Demo

Return to Top




What is a "Secure Internet Gatway," and do I need one?

A secure internet gateway is your connection to credit card processors. This service is a necessary component to our CCA solution in order to provide you with the most secure and reliable connection to the processors. We currently support Paymentech and Verisign internet gateways. Your current direct-dial gateway via IC-Verify will not work with CCA.

Return to Top




What verification engine replaces ICVerify?

Credit Card Advantage supports the Verisign, Paymentech, Cybersource, and Wells Fargo secure internet gateways.

Return to Top




Will I have to change my processor to use Credit Card Advantage?

You may already be using one of the supported credit card processors. Please see our FAQ's on Payment Gateways and Possessors for a list of supported processors.

Return to Top




Can I maintain my credit card history from CCP ICVerify?

With our migration service ($995) you can maintain your credit card history, sales transaction history and settlement history. This is a service, not a requirement to upgrade from CCP to CCA.

Return to Top




How fast is the install process of Credit Card Advantage?

With CCA you can be up and running in as little as 15 minutes. The setup is much easier and less time consuming than the previous version of CCP-ICVerify. Implementation is as simple as creating a setup ID, choosing a plug-in verification gateway, and selecting your processor.

Return to Top




Will CCA require extensive training time?

The user-screens are similar to CCP and they include similar system procedures.Therefore, training time is less than 30 minutes.

Return to Top




How fast can my company verify credit cards with CCA vs the old CCP version?

In recent benchmark tests performed on 650 transactions, the older direct-dial up gateway required 4 hours. CCA required less than 20 minutes using Verisign secure internet Gateway and a 56K internet connection.

Return to Top




Will CCA support back-orders and multiple shipments?

CCA has a built in Auto-renewal of expired book system so you know the money will always be pre-authorized and available when the goods are shipped. This solution is used when pre-authorizing transactions with back-orders and later charging the credit card when various shipments on the initial order are later fulfilled.

Return to Top




Does Credit Card Advantage support Encore's Recurring Contract Billing Module?

YES! Versions 6.0 , 7.0, 7.5, and 8.0

Return to Top




I bought a Migration Key and went to the website to download it, but can't find the product.

You need to contact the support team when you are ready to do the migration. We will send you the programs you will need and walk through the migration with you.

Return to Top | Return to Topic




Is ICVerify no longer needed with Credit Card Advantage?

CCA uses Verisign, Paymentech, Cybersource, & Wells Fargo gateways, so ICVerify will not be used.

Return to Top | Return to Topic




What should I do before I do migration?

You should make a backup copy of your data.

Return to Top | Return to Topic




What version of CCP do we need to be able to do migration?

You will need the latest build of CCP, which is one of the following:

  • CCP 6.0 B14
  • CCP 7.0 B 2
  • CCP 7.5 B 1

Return to Top | Return to Topic




How do I do migration?

For migration please send a list of times that will be convenient for you to perform migration. Send the list to the Nodus support team. Our support team will get back to you and setup an appoitment to walk you through the migration process.

Return to Top | Return to Topic




Do I need to unistall CCP-ICVerify before installing Credit Card Advantage?

No, just remove CCP-ICVerify from the set file.

Return to Top | Return to Topic


Top of Page