Integrated Ecommerce Solutions


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Testimonials

Nodus is proud to count among our customers some of the most impressive organizations in their industries. Hear what just a few of them are saying about their experiences with our Integrated Ecommerce Solutions and Products.

 

"As a Microsoft Dynamics Great Plains consultant for over 15 years, I have had to deal with many third party products and therefore many third party IT support. I have not written many glowing testimonials mostly due to my own laziness and also because I have not always received the level of professionalism and courtesy that Nodus support provided.

First, they fixed my issue. But most importantly it was the way they fixed it.

They did it with:
    • Prompt email response to my request – acknowledged the request and scheduled a time for a call.
    • Called back on scheduled time – this is so simple but not always done.
    • Resourcefulness – when the first person could not fix it, he quickly escalated it to a senior person who could.
    • Follow through – Called to make sure the resolution worked and was satisfactory.
    • Documentation – They sent me screen shots and steps so I can now have the info if the problem arises at another client.

As a consultant, I know that promptness and responsiveness to issues are keys to a successful relationship with a client. So thank you to Nodus support for making me look good. "

- Sonia Kwon of Mindspring

 


 

"Nodus and myself have a customer which is on a sunset version of software which makes it hard to support since we can no longer access support with Microsoft. However, NODUS has been there for us when we need assistance. Whether it be process or product related they are always willing to assist. Some of the problems we have are the older versions of NODUS we are using. They have assisted us with a test upgrade and do everything they can to help our operations and needs."

- Rex Bratton, CEO and Founder of Sensible Consulting

 


 

"We just recently went live with Nodus Credit Card Advantage the weekend of March 9, 2012. Nodus Support and Development Teams have been wonderful to work with. They have understood our questions and given us a great response time, getting the problem resolved quickly in only 1 or 2 calls. The key to this is that they know when to pick up the phone, versus continuing on email, when needed. The Nodus Development Team has gone above and beyond to help us make our Go Live! Even with their multiple projects, with our last minute requests they were able to get our custom requests quickly and accurately. They have utilized their China Dev and QA team which gave us faster turnaround on any issues that came up.

The Nodus Teams have been awesome and have truly gotten us through our Credit Card implementation. Even with a couple minor hiccups (due to our issues, not Nodus'), our CCA implementation has been successful thanks to their dedicated efforts!

Thanks for your dedication! It is truly appreciated!! "

- Jen Yost of Chamilia

 


 

"My experience with Nodus has been extremely positive from the beginning. I am especially impressed with the Customer Support group lead by Shah. Whenever there is an issue I can always be certain that it will be addressed in a fast and courteous way and not be dropped until all has been resolved. I also appreciate how Shah always called afterwards to follow up and make sure all is working properly. Nodus is very customer service oriented and we are very proud to have them as business partners."

- Priscilla DeFrancesco of Aubrey Organics

 


 

"I just wanted Nodus to know that we have been very happy with the customer support. Our company uses Microsoft Dynamics for our accounting system. We have some customizations in Dynamics SOP and when we upgrade, our Nodus program also needs some special attention. Having this knowledge from the support team makes for an easy transition. Not having an IT person on staff, their patience also has been greatly appreciated. Thank you for your most recent help!"

- Sylvia Duncan of Buck and Buck

 


 

"Credit Card Advantage manages ePayments with the speed and agility of a finely-tuned jet."

- Polly Petrino, Controller, Marquis Jet

 

"When Marquis Jet described its needs, Credit Card Advantage was the first solution to come up on our radar. It is a practical, results-driven solution that allows businesses to eliminate redundant, error-prone data-entry and reduce time spent on reconciliation and other data management tasks by as much as 75%."

- Jim Ritterbusch of InterDyn AKA Enterprise Solutions

 


 

"Nodus Technologies gives us the functionality we need to unify our physical storefronts, online store, and back office."

"Using Nodus Technologies Credit Card Advantage, we've migrated to a paperless office. This powerful solution simplifies the way we process credit cards and enables us to book transactions and pre-authorize payments, effectively minimizing our exposure on COD orders."

- Tina Lemanowicz, Vice President of Administration, eBlueprint.com

 



 

"eStore Advantage optimized our business by providing up-to-date sales information and seamless real-time integration, which eliminated the need for any manual intervention. As a result, we're saving over $30,000 annually and have the ability to efficiently meet the needs of our members."

"eStore Advantage got our systems talking, freeing key personnel to manage other tasks. In addition, thanks to the data management functions, we can view up-to-date billing and accounting information, which improves our ability to respond to requests from our members."

- Robert Perry, Associate Director of Administration, American Board of Podiatric Surgery

 


 

"Nodus Technologies provided a powerful and flexible solution for 1/2 the cost it would have taken to build from the ground up. Thanks to eStore Advantage, we're managing three times the order volume over last year with the same staff and expect to recoup our investment in the first 90 days of use."

"I love how seamlessly this solution operates. It's easy to configure and as we improve our business processes, we can rapidly modify our solution without the high cost of custom programming."

- John Kiester, Rokenbok Director of Information Technologies

 


 

"The team at Nodus Technologies offers exemplary support. Not only have they done everything necessary to ensure that their solution runs smoothly, they have stepped in when necessary to ensure that the products that touch their solution work well also."

"Based on our current volume, it would have taken as long as an hour and a half to process the payments due on the first of the month using the old system. With Credit Card Advantage, it takes less than 20 minutes to run the batch, and the payment data is automatically carried over to the appropriate fields in the accounting system. The speed of the solution is amazing, and the efficiency we're experiencing allows us to put our time to better use."

- Arthur Jenkins, VP of Finance, 1-800-DENTIST®

 


 

"Nodus Technologies has helped us streamline our order fulfillment process and improved our efficiency quotient."

"The ability to pre-book transactions coupled with Credit Card Advantage's seamless integration with Great Plains are what give this product the clear advantage."

"Nodus' customer support is unmatched in the industry. As a beta customer for the Credit Card Advantage product, we experienced the depth of subject-matter expertise of the development and support teams first hand."

- Lance Jorgensen, Controller, Phytomer USA Corporation

 


 

"Yes - there's no other product that can do what Credit Card Advantage does. And we know ahead of time that funds are available when the product is ready to ship."

"The speed of Nodus Technologies Credit Card Advantage is incredible! Not only does it communicate with Microsoft® Business Solutions - Great Plains as if it were part of the same system, it improves communication between sales and shipping and eliminates the need to enter the same information twice."

- Tammy Vanstone, Controller, Global Manufacturing

 


 

"With Credit Card Advantage, time spent securing credit card approvals dropped from well over two minutes to a consistent, instantaneous response. In addition, we are no longer forced to manually enter transaction data into separate systems. Our internal productivity is up and we're saving 10-15 minutes per transaction and over $10,000 each year."

- Donna Cottrill, Comfortaire Corporation office manager

 


 

"Using Nodus' complementary solutions, we are able to efficiently manage credit card payments directly from the Microsoft® Business Solutions-Great Plains environment. This helped us improve customer service and reduce our overhead."

"Everybody says they have the best pricing, functionality, and service, but Nodus really delivers. Their sophisticated functionality gave our process a much needed overhaul. We are saving over 300 man-hours per year and have access to a team of dedicated professionals whenever a question arises."

- David Fluker, President, Fluker Farms

 


 

"We are better positioned to meet the demands of our customers thanks to the reporting features of Credit Card Advantage from Nodus Technologies. Orders are processed faster, customers receive accurate, up-to-date information about transactions, and reconciliation is a breeze. The productivity enhancements brought about by this solution are dramatic."

- Dave Stordahl, COO, C-Tech

 


 

Educational Solutions

"The level of knowledge and product expertise exhibited by Nodus Technologies' support personnel is unparalleled. They quoted us 20 minutes for the install and delivered without a single hitch. Not only did they implement the solution quickly, they educated our internal personnel, enabling us to add additional workstations as we grow."

- Chuck Elkins, Educational Solutions

 


 

“We use the CCA and find it extremely valuable for our day to day operations at Qosina.”

– Steve Parisi – Qosina Corp

 


 

"The level of knowledge and product expertise exhibited by Nodus Technologies' support personnel is unparalleled. They quoted us 20 minutes for the install and delivered without a single hitch. Not only did they implement the solution quickly, they educated our internal personnel, enabling us to add additional workstations as we grow."

- Champions Online Tutoring

 


 

"Credit Card Advantage provides all of the functionality we need for a fraction of the price of a custom solution. Thanks to Nodus we can e efficiently manage credit card payments and capture 30% more sales.”

- David Humphreys, Director, I.B.I.S.

 


 

"Credit Card Advantage is a practical, results-driven solution that allows businesses to eliminate redundant, error-prone data-entry and reduce time spent on reconciliation and other data management tasks by as much as 75%."

- Jim Ritterbusch of InterDyn AKA Enterprise Solutions

 


 

"Nodus solutions have significantly contributed to the success of our Microsoft Dynamics GP solution. "

- John LeBeau, Director of Financial Processes and Systems for JSSI

 


 

"The eStore Advantage Suite from Nodus Technologies streamlined our business operations by eliminating the need for any manual intervention to process transactions. As a result, we're saving over $50,000 annually and have the capacity to effectively meet the demands of our rapidly growing customer base.”

– Ken Wong, CEO, Marine Depot

 


 

"Nodus made it possible for us to improve efficiency, slash our credit card processing fees and improve customer service with one easy-to use solution. Order entry, shipping and reconciliation are a breeze to manage. This gives us a strong advantage in the market."

– Bob Woodland, CFO, Regal Art & Gift

 


 

"Nodus provides a vital component that will enable us to increase internet sales and revenue by 50% with existing staff. Their amazing solutions provide the tools we need to improve our bottom line."

– Ben Hosseinzadeh, Roex COO

 


 

"Nodus' unique solutions provide the tools we need to satisfy our customers across multiple sales channels. In an industry dominated by just-in-time inventory re-stocking, this gives us a distinct advantage and keep our customers coming back.”

– Martin Grimm, CEO, Superior Tattoo

 


 

“Overall, we (Tippmann Sports) are very satisfied with the products and services we receive from Nodus Technologies. I believe we will continue to use your products and we will probably add more of your products to our systems in 2009.”

– Doug Spieth – Tippmann Sports


 



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